I can`t believe that the bank I hired for 3 years never contacted me or even (email or phone call) to tell me that they had closed my account. I called and they blocked my access number to speak to a representative. I used my cousin`s number and they told me to read the policy and I should know why it is blocked. I asked a manager and asked a simple question. The question was what was in my account that did not coincide with the policy of the glockenspiel. He was unable to answer the question and said that he did not have this information and that he knew that my account had been seized by Chime pursuant to Article 9 with the heading Modification and Deletion of the Chime Deposit Account Agreement, which does not tell me what is written on my account that does not comply with Glockenspiel`s rules. I can`t believe chime closed my three-year bank from my account and I couldn`t tell myself what my account had or what was in my account that didn`t comply with Glockenspiel`s policy. I don`t have any money in my carillon account in my name, and now I risk losing my job because I can`t afford to be Uber to get to work, and no one will drive me to work for free. Worse still, these emails explained Chime`s refusal to explain why the accounts are closed, citing “security reasons” for the wall. Affected users are referred to a passage in their account agreement that reads as follows: “Chime and/or Bank may suspend, freeze or close your account for any reason, with or without notice. (Chime has two separate agreements – one for clients whose support bank will be Stride, and the other for Bancorp – but both agreements have this passage.) 5.6 DIRECT MARKETING. Chime gives you access to direct mail services for additional lead generation and marketing that require payment of additional fees, as described in the “Additional Fees and Charges” section.
These services are offered monthly or for any other period of time, which Chime may determine in its sole discretion. Chime may, in its sole discretion, change the direct mail services offered from time to time. All postcards have a matte UV coating and 8.5″ x 5.5″. Newsletters are 11″ x 17″. Five (5) proofs by design are included in all direct mail packages by card design and any additional proof will be charged a fee of $20.00 thereafter. A mailer design allows and all additional designs are offered as a separate à la carte service. Chime may offer direct-to-pay marketing services and products charged at Chime`s then-current rates for such products and services. You are responsible for any increase in the united States Postal Service (the “USPS”) postage fee for direct mail services, and the fees charged by Chime for such services will be adjusted by the amount of any increase on the effective date of the increase.
I called and they blocked my number to get access to a representative. I used my cousin`s number and they told me to read the policy and I should know why it is blocked. I then asked a manager and asked a simple question. The question was what was in my account that didn`t fit Chime`s policy. He could not answer the question and explained that he does not have this information and knows that my account has been closed by Chime in accordance with Section 9 entitled Modification and Termination of the Chime Deposit Account Agreement, which does not tell me what is in my account that does not comply with Chime`s policies. I can`t believe that Chime closed my bank for three years and couldn`t tell me what my account had or what was in my account that didn`t comply with Chime`s policies. I don`t have any money in my name, it`s all in my Chime account and now I risk losing my job because I can`t afford an Uber to get to work and no one will take me to work for free. They then told me after the years of loyalty I gave them that if you still have money in your Chime bank account, a physical check with your remaining balance will be sent to your address. Please allow up to 30 days for closing check arrival. I didn`t give them a cheque, so how is it fair to your members that we are treated as such?. .